Submit a brief describing what you need help with, expected deliverables, and the profile of your ideal growth expert. We also ask you to provide an estimated deadline and expected budget to help us find the right expert for your project. Our Client Success Manager is available to consult you on the brief and help you better define the scope of what you require.
After we review your brief, we solicit proposals only from the experts with specific competence and experience that match your needs. You review their proposals, qualifications, and rating from previous projects and select the expert or vendor that provides best value to you.
As soon as you select the provider and agree on key terms, the provider will be ready to engage as part of your team. Our project workspace makes it easy to communicate with experts and stay on top of projects by reviewing progress and tracking milestones.
On hourly-rate engagements, experts are paid on a periodic basis agreed with you. Payments for fixed-price contracts are aligned with the progress of your project. We collect each payment in advance but hold the funds until you indicate that a project milestone has been met or the project has been successfully completed. Once we know you are satisfied, we deduct a 20% service fee and remit the balance to the provider.
Once the project is completed, we ask you to rate your provider on multiple criteria, including expertise, quality and timeliness of work, communication, and professionalism. The aggregate rating is taken into account when selecting providers for future projects and motivates the provider to excel on your project.
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