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    FAQ

    About Growth Engineers

    Growth Engineers helps companies fill roles dedicated to growing and retaining your engaged customer base. We typically help hire for the following roles: Growth Marketer, Growth Hacker, Growth Engineer, Growth PM, Head of Growth, Chief Marketing Officer, VP of Marketing, User Acquisition Manager, Performance Marketer, Technical Marketer, and Growth Manager.

    Typically, clients hire our growth experts to:

    • Design and run growth experiments
    • Drive user traffic to the website, landing pages, social media, apps
    • Test and optimize paid and organic acquisition channels
    • Optimize customer activation and retention
    • Set up and manage data collection and real-time analytics processes
    • Scale and automate growth processes
    • Validate new products and features
    • • Build and manage growth and marketing teams

    We provide growth expertise across many industry sectors. Selected verticals where our experts have grown companies include:

    • E-commerce
    • Food tech
    • Marketplace
    • Ed tech
    • Travel and hospitality
    • Fin tech
    • Real estate
    • Mobile
    • Software
    • Hardware

    Our client base is diverse. We work with startups looking to hire their first growth marketer and scaled-up businesses building growth teams. We also work with growth marketing and digital marketing agencies. There is no client too big or too small.

    Full-Time Hiring

    For full-time roles, Growth Engineers acts as an executive search firm. We become your trusted partner and advisor in the hiring process by helping you define your needs and conducting a rigorous search designed specifically for your company and the role you are looking to fill. Our approach to finding the right talent goes significantly deeper than that of traditional recruitment firms and ensures long-term fit.

    At Growth Engineers, we help you hire full-time growth talent quickly and without the guesswork. With an exclusive focus on sourcing proven growth marketers, we can quickly reach out to potential candidates within our network and outside it who are the right fit for your company.

    We enable you to extend your search beyond your own network, job boards, and social media to reach successful growth professionals most of whom are gainfully employed and are not actively looking for opportunities.

    Finding great growth marketing talent and making sure the fit is right is not easy. We are confident in our approach, and offer you a 90-day quality guarantee.

    You can find proven talents with 5+ years of experience in growth/digital marketing as well as seasoned professionals with 10+ years of experience. Professionals in our network have led growth and digital marketing at seed stage startups, scaled-up businesses, leading technology companies, and established corporates.

    Most experts in our network are employed but are willing to consider the right opportunity in the right space. We also have experts who are in a transition phase and are looking for the right situation to apply their skills and expertise.

    While growth talent is globally distributed, opportunities are not. It is therefore prudent for companies in markets where the supply of growth professionals is scarce or expensive to tap into a larger worldwide talent pool. Going remote enables you to hire the best person for your team regardless of geography and optimize your running costs. Finally, today’s workforce places high value on flexibility, so by offering the opportunity to work remotely, you can stand out and attract talent who will be more productive, engaged, and loyal.
    You can submit a hiring request in any of several ways. You can click a Hire an Expert button, choose a Full-Time Hire option and fill out a brief form. You can also call us at + 44 203 287 1090 or email us at support@growthengineers.com. Finally, you can drop us a note through the Support window on the right side of your screen and we’ll get in touch with you.
    After we have received your request, we will review it and connect with you in order to clarify your requirements. Beyond skills, experience, and responsibilities, we also want to identify the values and behaviors desired in a candidate, so that we can deliver to you candidates who fit your culture. Once the brief is finalized, we will commence the search.
    We charge you a one-time success fee of 10% of your hire’s first year salary. The fee becomes payable once the candidate has accepted your employment offer. The fee is exclusive of VAT, which, where applicable, shall be added to the fee at the prevailing rate.
    We will charge you a success fee if a candidate identified through Growth Engineers accepts an offer from you within 12 months of the date on which such candidate was first presented to you.
    We will refund our success fee or provide a replacement candidate for free, whichever you choose, in the event that (a) the new hire is terminated within 90 days of the hiring date based on unsatisfactory performance, (b) the new hire resigns within 90 days of the hiring date, or (c) you or the new hire elect not to begin employment contemplated by the offer for whatever reason.

    Freelance Hiring

    Getting Started

    You start by signing up as a client or contacting us. You need to provide a brief defining your goals, skills and track record of the candidate you are looking for, estimated budget, and expected length of engagement. We handpick the most relevant experts from our network for your specific needs and solicit bids from them on your behalf. You then review their suitability to find the best fit and value. If none is quite right, we will provide additional candidates until you find the right expert. Then, you and the expert agree on deliverables, payment structure, and other key terms, and the expert is ready to work for you.
    Providing a clear brief is the most important part of the hiring process. Take the time to describe the problem you are trying to solve, your requirements, and the profile of your ideal candidate. A detailed brief allows us to quickly match you with the right expert.
    It usually takes us up to five working days to provide you with a short list of candidates. If we do not have anyone in our network who meets your requirements or is ready to work immediately, we will notify you and work to find the right provider outside our network as quickly as possible.
    You and the provider enter into a service contract by accepting the Growth Engineers’ Terms of Service. You and the expert may agree on additional terms as necessary.

    Process

    Our platform allows you to exchange messages and files with the provider. We encourage you to use workspace on the platform to communicate with the provider regarding deliverables, deadlines, payments, and other important engagement matters. This will help us quickly resolve any issues that may come up. You can also use other communication channels outside the platform, such as chat, phone calls or videoconferencing, to communicate with your expert on a regular basis and make sure the work is progressing according to your expectations.
    Experts are independent contractors and are responsible for delivering work to clients.
    We advise you to be clear with the expert from the start. Go over what is expected from the provider, how and how often you will communicate, how the work will be delivered, and anything else important to the success of the project. Be in regular contact to make sure the expectations are being met. Our team is also available to help you address any problems or concerns.
    We vet our experts to ensure you have access to top-quality growth marketing talent. If for whatever reason you are not satisfied with a particular expert after work has commenced, you can terminate the contract, and we will work to offer you a replacement as quickly as possible.
    You may terminate your hourly-rate contract at any time; however, you remain obligated to pay for any work the provider completed prior to termination. You may also terminate your fixed-price contract at any time but may not recover payments already made.

    Fees and Payments

    You can hire an expert either on an hourly basis or on a fixed-price contract. If the project has clear deliverables and a definite timeframe, it is usually best to work under a fixed-price contract. Otherwise, it is best to specify an hourly rate.
    Providers submit bids that are exclusive of VAT. VAT may be applied to provider fees depending on the respective location and taxable status of the client and the provider. Clients in the UK and the EU need to provide their VAT number, so that invoices from the provider to the client can be marked “VAT Reverse Charged”, when appropriate.
    Payments for fixed-price projects are tied to project completion or, in case of assignments with larger budgets and longer duration, to project milestones. For hourly-rate engagements, the provider invoices the client on a regular basis agreed to by the client and the provider. In each case, we collect funds in advance from the client equal to the amount of the next agreed payment to the provider and release them to the provider once the client accepts the work performed by the provider.
    We charge clients a service fee of 15% on top of the amounts paid by the client to the provider. The fee is exclusive of VAT, which, where applicable, shall be added to the fee at the prevailing rate. This fee enables us to pay for the operating expenses of running a professional platform.
    Every time you work with a new freelancer, you will have a trial period of two weeks to decide whether they meet your needs. If you are not satisfied with their performance, we will not charge you a fee for our services. However, you remain obligated to pay for the work performed by the freelancer.

    General

    Our providers work both remotely and on-site. If you require an expert on site, we do our best to find a provider near you or one willing to relocate/travel to your location for the duration of the engagement.
    It is normal practice for clients to re-hire experts for additional work. As set out in the Terms of Service, any additional or follow-on work with an expert within 12 months of the finish date of the previous engagement must be completed through the Growth Engineers platform.
    If you decide to hire an expert on a full-time basis and the expert agrees to this arrangement, we charge a one-time introduction fee in the amount of 10% of the expert’s gross annual compensation, as defined in the Terms of Service.
    First, when you post your brief, you have the option of keeping your company details confidential. Second, we only make your brief visible to those experts who are invited to submit proposals. Finally, all experts must sign Terms of Service, covering confidentiality obligations, prior to using the Growth Engineers platform. You can also have your expert sign an additional NDA, if needed.
    You can request to have your account permanently deleted by contacting us at support@growthengineers.com.

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